That's why I went to contact Valve support about it and after 3 weeks of troubleshooting and still no fix, they decided to send me a new one which I'm awaiting any day now. ![]() They never worked on this one though, even after a complete clean reinstall of Windows and firmware reset of the HMD. ![]() And they really brought a huge quality of life improvement being able to see my surroundings with the click of a button. The cameras on the first one worked perfectly fine though, in almost every circumstance. This was already my second headset, the first one failed me completely after only a few hours of playtime, being unable to connect to my PC and freezing the whole system due to a failing display controller. I did, it was not about them working only sometimes, they never worked. Please check the wiki and our troubleshooting guide.Please browse the subreddit for common questions & check the wiki.We don't allow political discussion or sub-reddit drama.No impersonation, claiming to have "insider knowledge", or posting intentional misinformation.We don't allow memes, or URL shorteners.Self-promotion is allowed for game developers and YouTube personalities, please read further below.No buying, selling, begging, giveaways or crowd-funding.Low effort posts that are not allowed include shipment notification, arrival and unboxing photos. Posts must be on-topic and relevant to Valve Index. ![]()
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